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If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

FAQ Type Question Product Date
FAQ Type OS & Driver Question Intel Coffee Lake Platform doesn’t work normally in sleep mode or hibernate mode on Windows 10 64-bit RS5, How do I fix it? Product Coffee Lake Platform Date 2020-04-16
FAQ Type Specification Question Does ASRock Industrial Coffee Lake Platform support the future 9th Generation Intel® Core™ processors? Product Coffee Lake Platform Date 2020-04-16
FAQ Type Specification Question Does Intel I219-V Network Adapter support Windows Server® 2016 or Windows Server® 2012 R2 OS? I install all drivers, but Intel I219-V Network Adapter still cannot be recognized by system. Product All model Date 2020-04-16
FAQ Type Specification Question According to the specification on ASRock industrial website, IMB-150 and IMB-151 support up to 8GB memory size. Could I install two 8GB memory modules on IMB-150 and IMB-151? Product IMB-150, IMB-151 Date 2020-04-16
FAQ Type Application Question I’d like to set the system to automatically boot up when switching AC power on. Should I set jumper at [AT mode] and Restore from AC power loss at [Power on] at the same time? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question I find Intel Braswell platform may not boot up properly when using the customized or old versions of BIOS. How do I fix it? Product Braswell platform Date 2020-04-16
FAQ Type Specification Question How to check the serial number of my motherboard? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under BIOS? Product All model Date 2020-04-16
FAQ Type Application Question The Wake-on-LAN function doesn’t work under Window 10 successfully. How do I do? Product All model Date 2020-04-16
FAQ Type Specification Question Do ASRock IPC Skylake motherboards support Intel 7th generation Kaby Lake CPU? Product Skylake platform Date 2020-04-16
FAQ Type Application Question I install 4GB memory on Intel Skylake platform, but the usable memory size is only 2GB under Windows 7 32-bit OS. How do I increase the usable memory size? Product Skylake platform Date 2020-04-16
FAQ Type OS & Driver Question I can’t install Windows 7 on Intel 100 series and Braswell platforms properly. How can I do? Product Braswell platform & Skylake platform Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under Windows? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under DOS? Product All model Date 2020-04-16