Technical FAQs

If you encounter the LAN keeps disconnecting and reconnecting symptom, it may relate to external software or applications.

Please refer the following suggestions to troubleshoot:

1. Check the Ethernet cable and connection.
2. Restart your modem, system and wireless router.
3. Reset network settings under windows environment.
   
   LAN reset steps:

1. Press the Start button, then select Settings
   
    
2. Press Network & Internet option
   
   
   
3. Under Network status section, please select Network reset
   
   
   
4. Click Reset now button and restart the Windows manually.